Online Learning Student Support




How do I log into Canvas?

MUW Canvas Access via My Campus Portal (first time user) instructions
MUW Canvas Access via My Campus Portal (not first time user) instructions

What is my MUW E-mail address?
MUW MyApps

Where can I find my MUW ID and MUW Net ID?
"Look Up MUW ID and MUW Net ID" instructions


Is there a way to preview Canvas?
Yes.  All students are encouraged to take the Canvas Student Tour.  The Canvas Student Tour
is a self-paced course that contains a series of short videos designed to help students learn how
to use Canvas.

Canvas Student Tour


What if I have problems with my course?
It is very important that you read over your syllabus at the beginning of the course and familiarize yourself with the course expectations. If you have any questions concerning your online or hybrid course, the first point of contact should always be your instructor. 

At Mississippi University for Women, Canvas student support is available 24 hours a day, 7 days per week. Various forms of assistance is available at your fingertips by simply selecting the Help option that is located on the left side of this screen.

Call 844-747-4606 or click "Help" to chat with a Canvas representative or to report a problem.

What are the basic computer specifications for Canvas?
Basic Computer Specifications for Canvas?

What are the basic computer specifications for Canvas?
Canvas Supported Browsers

Is there a recommended browser?
Yes.  It is highly recommended that you use the latest version of Firefox while using Canvas.

Are there any Canvas student guides available?
Yes.  Here is a list of a few of the Canvas student guides that are available.

New Canvas UI (MUW specific)

        Access to Canvas via Canvas URL
        Access to Canvas via My Campus Portal (First Time User)
        Access to Canvas via My Campus Portal (Not for First Time Users)
        Locating Profile, Settings, Notifications, Files, and ePortfolios
        Locating the Canvas Logout Button
        Locating the Help Link

Most Relevant Videos for First Time Users

       Canvas Overview
Canvas Student Tour
       User Settings and Profile Picture
       Notification Preferences
       How to View Assignments
       How to Submit Assignments
       How to Check Grades      
       YouTube Initial Login Instructions (MUW Specific)

       YouTube Setting Up Your Channel (MUW Specific)
       YouTube Longer Videos (MUW Specific)
       YouTube iPhone Upload (MUW Specific)
       YouTube Android Upload (MUW Specific)
       YouTube MUW - Uploading a Video (MUW Specific)
       YouTube MUW YouTube Student - Share Unlisted Video
       Into Canvas (MUW Specific)

Canvas Student Guides

Assignments Overview (Students)
Assignment Submissions (Students)
Calendar (Students)
Canvas Overview (Students)
Chat (Students)
Collaborations (Students)
Communication (Students)
Discussions (Students)
ePortfolios (Students)
Files (Students)
Grades (Students)
Groups: Creation & Interaction (Students)
Notification Preferences
Peer Reviews (Students)
User Settings and Profile Picture
Quizzes (Students)
More Help Resources


Notification Preferences

Under Notification Preferences, avoid completely turning off notifications when possible.  Turning off notifications or setting weekly notifications for frequent assignments can result in missed assignments.